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Tech on the Move
Tech Net, Mobile Services

10/15/2011

I was thinking about technology trends, the direction of things as they seem to be leaning.  Although many publications and pundants seem to point to cloud and mobility as the big movements, there is not that much evidence in the field, yet.  Like most business it is at least a few years behind the trends.  This only means that the service providers should be at least that far ahead, or more so.

I spend a lot of time in the field, and I do not see the movement to even wireless all that much.  It is more for the customers, providing them with services that they desire, so it seems it is mostly for customer centric businesses like restaurants and bookstores.

This is not the case in home networks, which are more often wireless and not wired.  Even though wired networks at this time are still significantly faster than the fastest wireless band, residential networks are more often wireless.  This again is for the convenience of the customer, who are more and more often skipping the desktop for the laptop or other small screen computing device.  This again is where there is more evidence of use of mobility as well as social trends, while business is not as yet adopting the social or mobility trends in the same way as home users.  The business employees are much better at the use of mobile and social technology than the business itself is able to grasp at this time.

This is not unusual.  Business is very often several years behind the curve, due to deployment and security issues.  Also they have vendors and partners to consider, some of whom may or may not be adopting the technology at the same speed.  As far as I can tell, business is just now getting used to the distributed computing networks, and very recently I have seen the introduction of some open source tech into the business world.

Take for instance, the case of a medium sized retailer.  They really should be able to move onto the cloud and into mobile and social tech very quickly, but they are not.  Why?

Well there are many reasons really, but one is lack of understanding of the technology, another is security issues, and another is deployment with its associated administration of technology.  One solution to this is to work with a technology solutions provider.  However this can be a tricky choice for business, as there are many solution providers, some better than others, and many of them are relatively unstable.  One reason business has not adopted the cloud is that there are very few real world cases for them to use for evaluation.  A reason why they haven’t adopted open source OS like Linux is that there is no single point of contact, no longevity of service to work from.  Business needs these types of measurements to make the case for adoption or they will stick with what has the time in use in the field like Microsoft and Oracle, because they have been there.  MS and O may not be the best solution, certainly not the most economical, both in deployment and administration, but they are relatively tried and true in the field, even if the cost of maintenance is higher due to their issues with operational instability.

How does business trust the new kids on the block.  How can they make the leap to the new technology when there is no case for longevity in the field.  This is the problem with most new tech, it suffers from here today, gone tomorrow syndrome.  What is new and cool today, may be unsupported tomorrow, that is hard for business to justify.  Google is making a case for business, but adoption will be slow, as they do not quite have the operational value that business needs to justify the migration.

Recently there has been a lot of talk about Google and the services they are eliminating from their corral.  Many people are very sad at this, but for Google, and for those of us that are in the business, this is very good news.  They are focusing on core projects, and expanding in areas that are important to their longevity.  By cutting out the candy and presenting a meat and potatoes well done, they are moving to maturity.  They have progressed from the company that is on the cutting edge of everything, to the company that will be on the bleeding edge of just the right things.

I don’t totally agree with some of the changes, and I believe that to some degree, they are internalizing certain parts of the process that would be best left open, but I understand the reasons behind the recent moves they have made.  Google can not be a business partner unless they can deliver on services that are solid, have solid service behind them, and present a unified and secure delivery on what is needed by business today.

There will always be another company to develop code, and foster the children of innovation as Google did in their first 10 or so years.  They now have to focus on the business aspect, and provide a stable suite of cloud services along with mobile technologies that will suit the business consumer, instead of just the consumer.  They are close to that, and if they are willing to make these changes, they could very well convince business to make these changes as well.

If I am right, and I am rarely wrong, Microsoft and Oracle, as well as others, are also watching these changes with careful attention, for they to used to be where Google is today, and they know that if Google does make the shift to stable provider, they will then have another player at the table, and a big fast one at that.

For an example of this, just watch the time lines of such companies as General Electric, IBM, and now Hewitt Packard.  They have matured beyond the lines of consumer goods, for the most part, spinning off their consumer lines to others who can continue to produce goods that are what the consumer is seeking, and know that their innovation will be continued in the name, if not in the true sense of the meaning.

Software is now at the middle of this, being less noticed by the user, as the layers become more complex, and users expect the layers to be more transparent to them at least.  They want experienced software and middle ware that knows enough to provide them with the experience rather than ask them what they want from the experience.  This is still a little ways off from the true Human User Interface (HUI), that is just around the corner, but it is also a bit away from the Graphic User Interface (GUI) that was introduced through PARC and HP in the 70’s and later championed by Apple in the 80’s.
A long ways away from the server, most newer homes and businesses will be built in the future featuring pervasive servers, like a utility (utility computing), and wireless networks that rival today’s wired stability and speed.  This is on the edge, and can be made to happen today if you are willing to put up the capital for the innovation, but it is not here yet for the rest of the people and businesses.

We at () can make this happen today, for your business.  Ask how we can bring you utility computing, the cloud, mobility, and social networking all at the speed of now, and using the best of all the providers.  We are provider neutral, and can integrate with your current systems, giving you the future today, secure, pervasive, and Human User friendly.  Best of all you don’t have to go anywhere, we will come to you, in our mobile units, we can bring technology to you, and show you how it works, so you will have the information, knowledge and opportunity to put technology to work for you, not the other way around.

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